Javascript is disabled in this browser. Contact HP to replace the power cord. Make a color copy Follow these steps to test the scanning capability of the product by making a color copy. The Custom Paper Size window opens. Solution and Diagnostic Data Collection. If you cannot cancel the task , press and hold the Power button for three seconds to turn off the product.

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The serial number provided does not match the previously selected product.

The ‘problem’ cartridge pcs identified either by a computer message or by the Start Copy lights. Paper loaded incorrectly in the paper tray. Clean the contacts quickly so that the cartridge is not outside the product for more than 30 minutes.

How does HP install software and gather data? Press in the tab on the left side of the rear access door to release the door.

Press and hold the Cancel button, and then press the Color osc button. Asia Pacific and Oceania. Tap water can contain contaminants that damage the ink cartridge. Make any desired setting changes, and then click Scan. To bypass troubleshooting software and use the product immediatelycontinue to the workarounds. Check the paper feed rollers on the rear access door to make sure that they are clean, free of paper bits, and rotate freely.

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Solution Wait until the product completes its start-up process before beginning any tasks. The Start Copy Black light and the Power light are blinking In this normal conditionthe following blinking lights pattern displays on the control panel:.

Work through the sections below in order. Go to Ink Cartridge and X3100 Limited Warranty to see if the cartridge is covered under warranty. Right-click the recently saved file to open it in another application, such as Microsoft Word.

If this happens, press, and then quickly release the Power button again. Load paper Make sure that the paper is free of rips, dust, wrinkles, and curled or bent edges.

HP PSC 1500 and Photosmart C3100 Series All-in-Ones – Check Print Cartridge Light Blinking

Clean cotton swabs or any soft, lint-free material that will not stick to the ink cartridges coffee filters work well. If the carriage is stuck on the right side of the productmove the carriage to the left side of the product. The Cartridge and both Start Copy lights are blinking. Use both hands to pull any whole sheets of paper to avoid tearing them. Securely connect an alternate new or known-good USB cable to the product and the computer.

Javascript is disabled in this browser. Push the cartridge forward until it clicks into place.

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HP Photosmart C All-in-One Printer series | HP® Customer Support

Already have an HP account? Apply a moderate amount of pressure to remove any dust or dirt buildup.

Push the power cord into the rear of the product to make sure that the connection is secure. If the test page does not printcontinue with the next solution.

Please make a different selection, or visit the product homepage. Reset the power module, and then test the power The power module has a safety feature that protects the product during a power surge. If the electrical outlet works, but the product still does not turn oncontinue to the next solution. Press down on the problem cartridge to release it, and then pull it towards you to remove it. Print Cartridge and both Start Copy lights blinking. If Save is unavailable, make sure that there is a name for the setting in the Name box.

In the Units area, select the appropriate unit of measure, and then click Save.

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